rose serafini
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Activity overview
Latest activity by rose serafini-
rose serafini created an article,
Phishing Campaigns
1. To launch phishing campaigns, go to Campaign Management–> Phishing. Clicking on the Phishing Sub-module will guide you into the Phishing Campaigns menu. 2. Click “New” to start the configuratio...
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rose serafini created an article,
Phishing Insights
The Phishing Insights module lets you download various metrics as a Word document. You can find this sub-module by going to Reporting & Insights–> Phishing Reports–> Phishing Insights. -On the R...
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rose serafini created an article,
Phish Reports - Dashboard
1. Click on Reporting & Insights and select “Phishing Reports” from the submenu options. 2. Once you are on the Phish Dashboard page, you will see that your results may appear to be blank by defau...
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rose serafini created an article,
How do I Launch a phishing campaign?
Launching a phishing campaign is really simple! The video below will walk you through the process of administering the phishing simulator on the New NINJIO Platform. NEW NINJIO PLATFORM FAQ | ...
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rose serafini created an article,
If I choose to sign up as a client, may I customize my content release schedule?
Yes – the PRO subscription allows for content release customization.
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rose serafini created an article,
Why Are my campaigns stuck in “scheduled”?
Edit your campaign’s schedule and confirm that the time range is large enough for emails to go out in a full batch. The Time end should not be the same as the Time begin.
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rose serafini created an article,
Why are emails are going to Quarantine?
Please ensure that the platforms IP/domains have been added to the advanced delivery policy within M365 Defender (allowlisting guide). If you do not have the platform IP/domains or have any other q...
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rose serafini created an article,
Why are the emails are going to junk?
If you’re in M365, perform a message trace and see what sender IP is showing up for the email. If you’re seeing the NINJIO IP, please confirm that you have created a Bypass Spam rule in M365. You c...
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rose serafini created an article,
Do I have to allowlist?
Yes – allowlisting the IPs ensures training/phishing emails will be delivered. When sending out sample simulated phish campaigns, we will simply need to ensure that the approved domains are allowli...
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rose serafini created an article,
What does each lured event type mean?
Email interaction – The user opened the email. Note: If you are on Outlook, you may need to download images for this to track. Attachment opened – The user downloaded the attachment on the email. N...